Your privacy is our priority. This document transparently explains how m77 collects, uses, stores, and protects the personal information of every member on our platform.
This Privacy Policy Protects YouBy using the m77 platform, you agree to how we handle your personal data as described in this document. We fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA).
M77 ("we", "the platform" or "m77") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy applies to all registered members, website visitors, and anyone who interacts with the m77 platform through our official website, mobile app, or any of our official communication channels.
This document details the types of personal information we collect, the purposes of collection, parties who may have access to that information, data retention periods, and the rights you hold as a data subject under Malaysian law.
If you have any questions regarding this Privacy Policy, our data protection team is available via m77's official support channels, operating 24 hours a day, 7 days a week.
We only collect information that is genuinely necessary to provide you with high-quality service. Data collection occurs through three main methods: information you provide directly, information generated automatically, and information we receive from authorised third parties.
| Data Category | Examples of Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad or passport number | Account registration, KYC process |
| Contact Data | Email address, mobile phone number | Registration, profile updates |
| Financial Data | Bank account details, digital wallets, deposit and withdrawal records | Payment processing, KYC verification |
| Technical Data | IP address, device type, operating system, web browser | Automatic logs, cookies |
| Gaming Data | Betting history, wins, game session duration | Automatic platform activity |
| Communication Data | Support chat records, inbound/outbound emails | Customer support interactions |
We never collect sensitive information such as passwords in plain text, biometric data, or medical information. All passwords are stored in an irreversible hashed format.
Every piece of information we collect is used for legitimate and transparent purposes. We do not use your data for any purpose unrelated to the provision of m77's services without first obtaining your consent.
M77 does not sell, rent, or trade your personal information to any third party for their own commercial purposes. Your information is only shared in the following limited circumstances:
All third parties who receive your data must comply with the same strict data protection standards as m77's internal policies. We conduct regular compliance checks on all vendors and partners.
M77 continuously invests in industry-grade cybersecurity infrastructure to ensure your personal data is always protected against unauthorized access, data breaches, and cyberattacks.
M77 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect certain functions of the m77 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by m77:
M77 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable Malaysian law.
Once the retention period expires, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered.
M77 reserves the right to update or amend this Privacy Policy from time to time in line with legislative changes, industry best practices, or changes in how we handle data. All updates will be published on this page with a clear revision date.
For amendments that materially affect how we handle your data, we will send a notification to the email registered with your account at least 14 days before the changes take effect. Continued use of the m77 platform after the effective date constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding how m77 handles your personal data, or if you wish to exercise any of the rights stated in this policy, please contact our team:
We are committed to resolving all privacy-related enquiries within 5 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
Data Protection Commitment
A Privacy Policy is more than just a document — it is our promise to every member that your data is always in responsible hands.
All data transmitted between your device and m77's servers is protected with 256-bit SSL encryption using TLS 1.3 protocol — the same standard used by major banking institutions in Malaysia to secure financial transactions.
Only specifically authorised personnel may access members' personal data, and only for purposes related to their role. All access is automatically logged and audited to ensure no internal misuse occurs.
M77 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We appoint an internal Data Protection Officer (DPO) responsible for ensuring all our data handling practices remain compliant with the latest legislation.
Every quarter, m77 engages certified independent cybersecurity firms to perform penetration testing and comprehensive security reviews across our entire platform infrastructure. Audit reports are retained and followed up systematically.
You will receive instant notifications via email or SMS whenever a login occurs from a new device, a password change is made, or a suspicious access attempt is detected. This allows you to respond quickly should your account be compromised.
Through your m77 account settings, you can manage communication preferences, review the data we hold, or request data deletion at any time. You're in control — we only retain what you permit and what is required by law.
Your security and privacy are the foundation of the trust we build with every m77 member. Register today and experience the difference of a platform that truly puts you first.